Return Policy

Return Policy :

Though we endeavor to give you a great customer experience each time you shop with us, since

the products cannot be used by other customers, upon return due to hygiene factors, we don’t

accept returns of the products once the order is delivered.

However, In case of a quality issue with the product like leakage, broken seal, or receipt of

damaged/different products, we can initiate an exchange order. All you need to do is give us a

Call/WhatsApp at +91-8708640564 or drop us an email at [email protected] within 48

hours of delivery with the following details.

 Order ID

 Invoice Copy (Hard/Soft)

 Details of your request/Complaint

 Clear images of the products received & label on the outside package to verify the details.

Once we receive all these details, our customer delight team will address your query within 24

hours.

Cancellation Policy:

If you wish to cancel your order, you can do so by sending us an email at

[email protected] within 3 hours of placing the order.

You can also call/send us a WhatsApp message on our Customer Care number +91-8708640564

(Timings: 9:30 am - 6:30 pm)

Once orders have been dispatched, they cannot be canceled.

You can simply refuse to accept the parcel at the time of delivery as the order will not be

returned once delivered.

Shipping Policy:

We offer FREE Shipping on all orders above Rs.499, which is notified from time to time. You

should consider the shipping rates shown at the time of check-out to be final.

• Once our system processes your order, your products are inspected thoroughly to ensure they

are in perfect condition.

• After they pass through the final round of quality checks, they are packed and handed over to

our trusted delivery partner.

• Once your order has been dispatched, you will receive an email with the details of the tracking

number and the courier company that is processing your order.

• You can track the status of your package 24 hours after your order is dispatched from our

warehouse.

• Usually it takes 5-7 business days to deliver the shipment at your location.